Silver
Plus Package includes a supplementary service of car replacement under the following conditions:
- When the car reparation is performed in Pointer network garages, the cost for car replacement is covered by Silver Plus package (only in case of accident).
- When the car reparation is performed outside Pointer network garages, the client will cover the rent-a-car cost (in any conditions).
+ Benefits
SILVER package as presented:
Basic package ( 1-3 h )
- Validity – daily, 24 hours per day
- Coverage – Romanian territory and Europe
- Distance limit (towing) – 50 km from the towing location, upon which an additional fee of Euro 0.5 /km + VAT shall be paid
a) Towing, under the following conditions:
•
providing that the motor-vehicle towing– because it is not operational due to an accident, theft or damage occurred to the motor-vehicle– to be required
•
only in case assistance may be provided on the road
•
only in case the motor-vehicle is circulating or in a parking area and may be towed
•
Pointer shall not tow the motor-vehicle from a repair center or around a distance of 50 m from a repairs center
•
Pointer shall not ensure towing services in case the order is a result of use of the motor-vehicle by an unauthorized person or is the result of repairs performed by an unauthorized party or of the involvement of the motor-vehicle in sport activities/events
•
shall be applied only to motor vehicles newer than 10 years.
b) Road assistance –„first-aid” services performed by a mobile work-shop:
•
starting the engine
•
minor repairse:
- replacement of batter* - the client shall pay the battery in accordance with the price list of the company
- minor electric system interventions
- provision of cooling agent* – the client shall pay the special cooling agent
- fuel provision service – in case the motor-vehicle is damaged due to empty fuel tank and in order to allow the member to reach the first gas station. The client shall pay the fuel cost
- As Pointer member you have the right to receive the services described above for motor-vehicles (towing and/or road assistance) 4 times per year for free.
- Response: 1 up to 3 hours, depending on traffic conditions.
*Only in case the spare parts are available in the mobile work-shop.
